Safety and prohibited-activities policy

For immediate danger, contact local emergency services. Village Miles support is not emergency dispatch and cannot guarantee rescue or response in a remote area.

Before a request

Review access, transport, sleeping and bathroom arrangements, water, electricity, mobile coverage, food, animals, privacy, accessibility, weather, medical access, authorized host participants, required services and house rules. Keep questions and evidence in platform chat.

Host safety duties

Hosts must disclose known material hazards and access limits; provide accurate emergency and nearest-care information; identify everyone expected to interact with guests; keep the accommodation reasonably clean, structurally sound and secure; provide safe water information; use roadworthy transport and legally permitted drivers; follow food hygiene, fire and local rules; and never pressure guests into an unlisted activity.

Traveler safety duties

Travelers must disclose the full party and relevant accessibility needs, follow lawful safety instructions, supervise children, avoid unauthorized areas or activities, respect local conditions, and report an undisclosed person or material mismatch promptly. Do not rely on Instagram content as a safety assessment.

Not permitted in MVP listings

• Alcohol supply, sale or alcohol-centered packages.
• Trekking, mountaineering, rafting, boating, swimming supervision, motorsport, hunting, weapons, extreme sports or regulated adventure activities.
• Medical, childcare, security, financial, sexual, illegal, exploitative or controlled-substance services.
• Any transport, food, fire, event or accommodation service requiring a permission the provider does not have.
• Human trafficking, forced labor, child exploitation, harassment, discrimination, violence, surveillance in private areas, or undisclosed recording.

Permitted only when accurately disclosed and lawful

Ordinary accommodation, local meals, local road transport, local guidance, campfires where lawful and safe, and low-risk rural daily-life activities. Village Miles may prohibit an activity even if locally lawful when it is outside MVP risk controls.

Reporting and preservation

Use in-stay check-in and booking support for listing mismatch, unsafe conditions, missing services, conduct, no-show, property damage or suspected fraud. Preserve messages and relevant non-sensitive evidence. Do not publicly post another person's ID, phone number, exact address, medical information or allegations that are not necessary for the report.

Verification boundary

Phone, ID, Host and Co-host disclosure, and listing review reduce specific risks; they do not certify character, ownership, building safety, food safety, vehicle safety or legal compliance. Users retain responsibility for reasonable judgment, and statutory duties remain with the party on whom law places them.